Frequently Asked Questions

Find answers to common questions about our fleet management solutions and services

How Can We Help You?

Browse through our most commonly asked questions

What is GPS fleet tracking and how does it work? +

GPS fleet tracking uses satellite technology to monitor vehicle locations in real-time. Our devices are installed in your vehicles and transmit location data, speed, and other metrics to our secure cloud platform. You can access this information through a web dashboard or mobile app to track your fleet 24/7, view route history, and receive instant alerts.

What services does Gaptech offer? +

Gaptech specializes in innovative tech solutions including GPS tracking systems, fuel monitoring, dashcams, speed governors, CCTV installation, and fleet management systems designed to enhance business efficiency and security.

How can I get a quotation for a product or service? +

You can reach out to our sales team directly through sales@gaptechsolutions.com or call us at +254 758 706 500. We'll assess your needs and provide a customized quotation.

Can I track my vehicles from my mobile phone? +

Yes! We provide fully-featured mobile apps for both iOS and Android devices. You can track your fleet in real-time, view reports, receive alerts, and manage all aspects of your fleet from anywhere. The mobile apps have the same functionality as the web dashboard for complete flexibility.

Do you offer installation services for your products across the country? +

Yes, we provide full installation and setup services for all our products across the country. Our technicians ensure proper configuration and system testing before handing over.

How can fleet tracking reduce my operational costs? +

Fleet tracking reduces costs in multiple ways: preventing fuel theft and monitoring consumption (20-35% fuel savings), optimizing routes to reduce mileage, reducing idle time, improving driver behavior to lower maintenance costs, preventing unauthorized vehicle use, and reducing insurance premiums through better safety records. Most clients see ROI within 6-12 months.

Is the data secure and private? +

Absolutely. We use bank-level encryption (SSL/TLS) to protect all data transmission. Your data is stored on secure cloud servers with regular backups and strict access controls. Only authorized users from your organization can access your fleet data. We comply with international data protection standards and never share your information with third parties.

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